Student Resources

The following list, arranged alphabetically, features resources of interest to students at the University of Minnesota, Twin Cities (UMTC). This is only a partial listing of resources, and the information is subject to change. For more complete information, see the U of M home page or One Stop Web site, or call University Information at 612-625-5000.

Alumni Association
E-mail or phone
612-624-2323 (Twin Cities Metro)
1-800-UM-ALUMS (862-5867)

McNamara Alumni Center University of Minnesota Gateway 200 Oak Street S.E., Suite 200 Minneapolis, MN 55455-2040

Arts, Entertainment, and Culture
A variety of exciting cultural events and performances, exhibits, and activities are featured at the many University of Minnesota, Twin Cities, museums, galleries, theatres, and entertainment venues. See a complete listing of venues and events.

Bookstores, University
The University of Minnesota Bookstores offer convenient locations and regular hours throughout the term and during breaks, with extended hours at the beginning of each term. Independent and Distance Learning (IDL) students may also purchase course materials through the University Bookstores.

Coffman Union Store
612-625-6000
The U of M Bookstore at Coffman Union on the East bank carries course materials for all U of M undergraduate, graduate, continuing education, IDL, and professional school courses.

St. Paul Store
612-624-9200
The U of M Bookstores' St. Paul store in the St. Paul Student Center carries materials for courses offered by the departments located on the St. Paul campus, including the College of Biological Sciences, College of Natural Resources, College of Agricultural, Food and Environmental Sciences, and College of Human Ecology.

Law School Store
612-626-8569
The U of M Bookstores' Law School store in Mondale Hall carries materials for courses offered by the U of M Law School.

Bursar (Cashier's Office)
145 Williamson Hall (East Bank)
612-625-7535
Monday-Friday, 8:00 a.m.-4:00 p.m.

101a Anderson Hall (West Bank)
612-625-1383
Monday-Friday, 8:00 a.m.-3:00 p.m.
(limited service to departments, 11:15 a.m.-1:00 p.m.)
Closed during the summer term.

107 Coffey Hall (St. Paul)
612-625-8108
Monday-Friday, 8:00 a.m.-3:30 p.m.
(limited service to departments, 11:15 a.m.-1:00 p.m.)

Pay tuition and fees or cash checks (restrictions on amount, ID required, 50¢ fee per check).

Bus Service
612-626-7275

Public transit is the most inexpensive way of getting to the U of M. In addition to being more affordable than parking on campus, buses also save students, staff, and faculty from the hassle of getting to campus in rush hour traffic. Parking and Transportation Services works with local public transit providers to provide the best possible service to meet the transportation needs of the University community. The University also provides free shuttle service between campuses.

Career and Lifework Planning Services, CCE
E-mail or phone
612-624-4000

The College of Continuing Education (CCE) offers career and lifework planning services for alumni and other professional adults in the community who are asking "What's next for me, and how do I get there?" The staff, experienced in working with professionals in transition, can help adults define their goals, and refocus their skills and talents. Services include workshops, individual consultations, and career-related assessments.

Computer Services
E-mail or phone
612-301-4357

Computer Labs
Computer labs are available for registered University of Minnesota students.

Communications Kiosks
Use one of the more than 110 communications kiosks located in buildings throughout the Twin Cities campus.

Techmart
Members of the University community can purchase hardware and software at discounted prices.

Helplines
For Internet and e-mail support; password changes; telephone and network support; assistance with wireless computing; troubleshooting; and Internet Toolkit, antivirus software, or other software-related questions, contact the Technology Helpline (1-HELP) at 612-301-4357 (1-4357 on campus). See Helpline phone hours and walk-in locations.

Training Through Academic and Distributed Computer Services (ADCS)
E-mail or phone
612-625-1300
190 Shepherd Labs

Conflict Resolution Center, Student (SCRC)
E-mail or phone
612-624-7272
211 Eddy Hall

SCRC is an organization that assists students with any type of campus-based problem or complaint, including academic grievances and disciplinary proceedings.

Copy Centers, Campus
On campus copying services at eight locations.

Counseling and Consulting Services
109 Eddy Hall (East Bank)
199 Coffey Hall (St. Paul)
Appointments: 612-624-3323

Services include individual and group counseling for personal, career, and academic skills. Offers credit courses for learning skills.

Disability Services and Campus Access
E-mail or phone
McNamara Alumni Center, Suite 180
200 Oak Street S.E., Minneapolis 55455
612-626-1333 (V/TDD)

Disability Services provides reasonable accommodations and adjustments, information and referral, support, and training.

E-mail and Internet Services
E-mail and Internet services are provided at no charge to students for any term in which they are actively registered in credit courses. Some restrictions on access apply. Users must be aware of all user rights and responsibilities.

To Initiate Your E-mail Account
Stop by any campus computer facility or use any computer connected to the Internet. For assistance, call the Helpline at 612-301-4357 (1-HELP). You can dial into your account from a home computer with a modem at 612-627-4250. Note: If you dial in from outside the Minneapolis/St. Paul calling area, you will incur long distance charges.

Internet Services
For a nominal fee, the walk-in Helpline locations offer Internet software kits needed for modem access, e-mail, Web browsing, and other Internet resources. For more information, call the Technology Helpline (1-HELP) at 612-301-4357 (1-4357 on campus).

English as a Second Language
E-mail or phone
612-624-4000
101 Wesbrook Hall

Instruction in English as a second language is offered under the course designator ESL.

Escort Services
E-mail or phone
612-624-9255 (4-WALK)

Available twenty-four hours a day, seven days a week. This is a free service available to all students, staff, and faculty.

Financial Aid
Most University students receive financial aid to help pay their educational expenses from one or more of these sources: grants, scholarships, work-study, and loans. If you're interested at all, apply for financial aid even if you think you won't be eligible. To be considered for all types of aid at the University of Minnesota, Twin Cities, complete each year the Free Application for Federal Student Aid (FAFSA). See also the Financial Aid section under TUITION & COSTS.

Gay, Lesbian, Bisexual, Transgender, Ally Programs Office (GLBTA)
E-mail or phone
612-625-0537
138 Klaeber Court

The GLBT Programs Office is dedicated to improving the campus climate for gay, lesbian, bisexual, and transgender people at the University of Minnesota and to addressing the harmful effects of discrimination based on sexual orientation and gender identification.

Grades, View Your
The University does not mail out grade reports. Your grades may be viewed on the One Stop Web site under “Quick Links.” Most instructors also accept a self-addressed, stamped postcard on which they will return your grade.

Health and Medical Services
Minneapolis (East Bank)
410 Church St. S.E.

General information: 612-625-8400
Appointments: 612-625-3222
Medical information: 612-625-7900
Crisis counseling: 612-625-8475
Mental health clinic: 612-624-1444

Students, staff, faculty, and others in the community are eligible to use Boynton Health Service. Students who pay the Student Services Fee and have any health insurance receive most services at Boynton at no additional cost (after the bill has been processed by your insurance company). University staff and faculty (and their dependents) may visit Boynton if they are enrolled in a health plan in which Boynton participates, or they may visit on a fee-for-service basis. See locations and hours.

Emergency Care
During the hours that Boynton is closed, you should use the emergency facility specified by your health insurance plan. Emergency care is available on campus at the Fairview-University Medical Center emergency department. The cost for after-hours care in the emergency department is your responsibility.

The Student Services Fee and the Student Health Benefit Plan

Student Services Fee
If you paid the Student Services Fee during spring semester 2008, you will automatically be covered through August 17, 2008, at no additional cost. If you were not enrolled spring semester, but are taking at least three credits during Summer Term, and therefore pay the summer Student Services Fee, and you have verifiable insurance, you will receive 100 percent coverage for most services once your insurance has been billed (see list of covered services) at Boynton through August 17.

Students admitted to a degree program who register for six or more credits each semester will automatically be charged the Student Services Fee. Students who pay the Student Services Fee and have any health insurance receive most healthcare services at Boynton Health Service at no additional cost to the student (after the bill has been processed by your insurance company). All charges for services received at Boynton are first billed directly to students’ health insurance plans. Most charges not covered by the insurance company will be covered by the Student Services Fee.

University-sponsored Student Health Benefit PlanThe cost is $385 for coverage May 19–August 17, 2008. If you were enrolled in the Student Health Benefit Plan during spring semester 2008, you will automatically be covered through August 17, 2008, at no additional cost. If you were not enrolled spring semester, but are taking at least three credits during Summer Term, and therefore pay the summer Student Services Fee, you must purchase the summer Student Health Benefit Plan unless you already have private health insurance coverage.

AHC Students: All Academic Health Center students will be automatically enrolled in and charged for the AHC Student Health Benefit Plan. Students already covered by U.S.-based employer health insurance may waive out of the University-sponsored plan by completing the waiver form.

Non-admitted Students: If you are not admitted to a U of M degree program you are not required to carry hospitalization insurance nor are you eligible to purchase it through the University.

International Students: International students must enroll in the Student Health Benefit Plan from the date of arrival in the United States through the final date of departure from the United States. Coverage is also required for their dependents. Contact the Student Health Benefits Office for more information at 612-624-0627.

Graduate Assistant Medical Plan
612-624-0627
University-subsidized health insurance is available to graduate and professional students who meet eligibility requirements. The University will pay 47.5 to 95 percent of the cost of this coverage; the exact percentage depends on the details of a student's eligibility. Students are billed for any portion of the premium they owe. Subsidized coverage for a spouse or domestic partner, and children, is also available.

High School Student Services Office, Advanced
E-mail or phone
612-626-1666
107 Armory

Advising and assistance for high school students enrolled in the Post-Secondary Enrollment Options (PSEO) program. High school students not enrolled in the PSEO program will be given assistance or referred to another advising office.

Holds
If you have a hold on your record, you may not register or, in many cases, obtain transcripts until that hold is cleared with the office imposing the hold. A hold may be imposed for financial indebtedness to the University or for disciplinary or scholastic reasons. Notice of any hold, including the name of the department or office where it may be cleared, is available online at the One Stop Web site under “Quick Links.”

Housing
On-Campus Housing
E-mail or phone
612-624-2994

Residence halls/apartments are designed to accommodate the needs of students and are located near classrooms, labs, libraries, and campus services.

Off-Campus Housing
E-mail or phone
612-624-2994

Listings of available privately owned off-campus housing facilities for students are maintained by Housing and Residential Life, Comstock Hall-East.

University Dining Service
E-mail or phone
612-626-7626
Provides meal options for students who live on and off campus.

ID Cards (U Card)
E-mail or phone
612-626-9900
A U Card is issued to all current U of M students.

Job Center
E-mail or phone
612-625-2000
170 Donhowe Building

Undergraduate students registered for 6 or more credits and graduate students registered for 3 or more credits may use the University of Minnesota Job Center's employment services. The Job Center posts new on- and off-campus job vacancies on the Web twice daily. Students are encouraged to contact the employer directly.

Language Placement Testing
See Placement Testing, below.

Legal Services
E-mail or phone
612-624-1001
160 West Bank Skyway

Services funded through the Student Services Fee.

Libraries, University
E-mail
General information: 612-626-2227
Walter SMART Learning Commons and Media Center: 204 Walter Library; 612-624-1584
Library hours: 612-624-4552

The University of Minnesota, Twin Cities, Libraries rank among the largest in American university library collections, comprising a collection of nearly seven million cataloged volumes, as well as archives, audiovisuals, government documents, maps, microfilms, scores, electronic resources, and other material. The University's Web site provides online access to the collections and serves as a gateway to local, national, and global information sources. A current University ID (U Card) is needed to borrow materials.

Math Placement Testing and Tutoring
See Placement Testing, below.

Multicultural Center for Excellence (MCAE)
612-624-6386
185 Klaeber Court
320 16th Avenue S.E.

MCAE's mission is to develop and foster inclusive, coherent learning for multicultural undergraduates at the University of Minnesota through educational support programs, community engagement, cultural activities, and campus-wide collaborations.

Parking and Transportation Services
E-mail or phone
612-626-7275
300 Transportation and Safety Building (TSB)
511 Washington Ave. S.E.

With an estimated 80,000 visitors to campus each day and only 21,000 parking spaces, the primary goal of Parking and Transportation Services is to encourage transportation alternatives, such as busing, biking, and walking. This is accomplished through numerous programs and services designed to make transportation alternatives friendly and affordable. For those who must drive to campus, the University encourages early arrival and a planned parking strategy.

Placement Testing
Language Placement Testing
612-624-0862
137 Jones Hall

For information on placement and language proficiency testing, see the College of Liberal Arts. Note: Non-admitted students without a University ID should contact the College of Continuing Education's Information Center at 612-624-4000 to obtain an ID.

Math Placement Testing
Placement testing is recommended before you register.

• College algebra or below: Arrange to take an online general math placement test by calling 612-625-3339.
• College algebra or above: Go to the Mathematics Department, 115 Vincent Hall, between 8:00 a.m. and 3:00 p.m. to take your test. Tests are scored while you wait. Note: Non-admitted students without a University ID should contact the College of Continuing Education's Information Center at 612-624-4000 to obtain an ID. For further information, call 612-625-4848.

Police Services (Crime Alerts, Statistics, and Prevention Tips)
E-mail
University of Minnesota Police Department
100 Transportation and Safety Building
511 Washington Ave. S.E.

Printing Services
General U of M Printing Services, 612-626-9500

Recreational Sports & Fitness
E-mail or phone
612-625-6800

Students may use the recreational sports and fitness facilities and programs by paying the Student Services Fee or by purchasing a membership at one of the recreational sports offices; call for the latest fee amounts and eligibility information. Proof of registration is necessary for purchase.

Many activities are available including aquatics, intramurals, group and personal fitness programs, open recreation, sports clubs, and outdoor adventure. Some activities have additional fees. Lockers and towels may be rented at both the University Recreation Center and the St. Paul Gym.

Release of Student Information
Regents policy, federal law, and state law regulate release of student information to third parties. University policy regulates sharing of information within the University. See the Regents Policy on Access to and Release of Student Education Records for more information.

Student Academic Success Services
612-624-3323
109 Eddy Hall

Offers services for students who want to improve their study skills. Includes a course, Mastering Skills for College Success (LASk 1001), workshops, and individual assistance.

Student Parent HELP Center
E-mail or phone
612-626-6015
24 Appleby Hall

The Student Parent HELP Center provides programs and services for undergraduate students with children attending the University of Minnesota. Services and facilities include: child care grants; academic scholarships; resource and referral service for all academic, parenting and family related issues; advocacy and assistance from trained social work professionals; parent groups; computer and student center; and parent lounge.

Student Unions
The student unions offer lounge and study spaces, food courts, convenience stores, meeting/conference spaces, game rooms, involvement opportunities, bookstores, movie theaters, and student employment opportunities. The unions also sponsor numerous events and activities for the campus community. You'll also find services such as postal stations, printing services, info desks, ATMs, and e-mail kiosks in the student unions.

Coffman Memorial Union Information Desk (and USave Outlet)
134 Coffman Memorial Union
300 Washington Ave. S.E.
Minneapolis, MN 55455
612-624-INFO

St. Paul Student Center Information Desk and Postal Station
Lower Level, St. Paul Student Center
St. Paul Campus
2017 Buford Ave., #42
St. Paul, MN 55108
612-625-9794

Gopher Express West Convenience Store (and USave Outlet)
Blegen Skyway, West Bank Campus
219 19th Ave. South
Minneapolis, MN 55455
612-624-6338 or 612-624-INFO

Transcripts
Visit One Stop to obtain copies of your official or unofficial transcript and for related information.

Tuition and Fees
Tuition at the University of Minnesota is assessed according to your student classification and program, your residency status, and whether you come from a state or province with which the University has a reciprocity agreement. In addition to tuition, you may be charged fees based on a variety of criteria.

Tutoring
Math Tutoring
Contact the School of Mathematics Tutorial Services, 128 Lind Hall, 612-624-2890. Assistance also is available for physics, chemistry, and other IT-related courses. Limited availability in the summer.

Writing Assistance
E-mail or phone
612-626-7579

Various offices on campus provide writing assistance through the Writing Support Network. Services include tutoring, consultation, handouts, and exercises to improve writing skills, plus interactive assistance online.

Veterans Certification
Students admitted to a University of Minnesota, Twin Cities (UMTC), degree program may certify registration to the Office of Veterans Affairs (VA) by visiting One Stop Student Services, 200 Fraser Hall, or by calling 612-625-8076. If not admitted to a UMTC degree program, educational plans and all college transcripts must be reviewed with a College of Continuing Education adviser before registration can be certified. Call the CCE veterans adviser at 612-624-4000 or cceinfo@umn.edu, or visit an adviser at 20 Classroom Office Building, 1994 Buford Avenue, St. Paul, MN 55108. For questions regarding VA benefits, call the VA office at Fort Snelling, 1-800-827-1000.

Veterans Resource Office
612-625-7620
This on-campus office is available to you and your family members if you are a veteran or current military member. Contact the Veterans Resource coordinator with your concerns or questions regarding VA benefits, employment, family assistance, and transition issues.

Women, Office of University (OUW)
E-mail or phone
612-625-9837
185 Klaeber Court, 320 16th Ave. S.E.

The Office for University Women strengthens the University's commitment to equity, inclusiveness, and diversity by improving and enhancing the work and learning environment for University of Minnesota women.