Business Process Management Certificate
One of the biggest challenges for organizations is managing complex business processes that span different technologies, companies, and cultures. This certificate provides experienced managers with the knowledge and insight needed to drive and manage change effectively within an organization, as well as an understanding of operational requirements, constraints, and enhancements.
Intended audience
- Process managers, owners, analysts, consultants, facilitators or engineers
- Leader of a Business Process Management initiative, process improvement or innovation team
- Member of a process, strategic planning, six sigma or organization redesign initiative team
- Project manager or functional manager
- Senior leaders who are "champions" of process/technology change
Benefits of this certificate
- Improve process efficiency and control
- Optimize resource utilization and improve productivity
- Ensure process standardization
- Improve process control
To complete this certificate program, you will take all four required courses for a total of 56 contact hours and 14 hours of electives listed below. The courses may be taken in any order, but must be completed within two years of your first course. Look for the BPM code which designates courses that apply to the Business Process Management Certificate program.
Business Process Management Certificate Courses
70 contact hours / 7.0 CEUs
| Courses | CEUs | Month(s) Offered |
| Required Courses (56 hours) | ||
| Process Mapping and Analysis (14 hours) |
1.4 | Oct/Feb |
| Measuring and Improving Work Processes (14 hours) |
1.4 | Nov/Apr |
| Process Innovation (14 hours) |
1.4 | Dec |
| Implementing Process Change (14 hours) |
1.4 | Mar |
| Electives (14 hours) | ||
| Business Process Management and the Balanced Scorecard (14 hours) |
1.4 | May |
| Enterprise Process Management (14 hours) |
1.4 | Jun |
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Download this certificate information in an easy to view and print PDF file. |
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Certificate Enrollment Information
To enroll in the Business Process Management Certificate program call us at 612-624-4000. There is a one-time $35 enrollment fee to enroll in the certificate program. Individuals enrolled in a certificate program are entitled to a $20 discount off course fees.
Additional Information
For more information on this or any other certificate program please click on the "View Courses/Register Now" button at the top of the page or contact the College of Continuing Education Information Center:
Phone: 612-624-4000
E-mail: cceinfo@umn.edu
